Keeping You Riding Smoothly

At Piedmont eBikes, we believe that the journey doesn’t end when you leave our shop. It’s just beginning. We are passionate about ensuring your eBike is always in peak condition, providing a safe, reliable, and enjoyable riding experience for miles to come.

Our Trusted Service Partnership

We’re proud to partner with Ed Reynolds and Bespoke Cyclery for professional assembly, adjustments, service, and maintenance.

Expert Craftsmanship

Ed brings years of expertise and craftsmanship to every bike that comes through our doors. His attention to detail and commitment to excellence perfectly aligns with our standards at Piedmont eBikes.

Learn more about Ed’s work:

Visit Bespoke Cyclery
@ridesbespoke

Why Choose Piedmont eBikes
For Your Service?

Professional & Certified

Every bike we sell is professionally assembled and adjusted by a verified mechanic. This meticulous attention to detail ensures your eBike is built to the highest standards of safety and performance from day one

eBike Experts

We specialize in eBike technology. We are trained to work on a wide range of eBike systems, including Bosch, Shimano, Brose, and Mahle. We have the expertise and diagnostic tools to handle everything from routine maintenance to complex repairs and software updates.

Passion for Service

Our customers are our top priority. We are dedicated to providing prompt, friendly, and transparent service. We’ll always provide an upfront estimate so you know exactly what to expect.

Our Service Offerings

Here is a breakdown of our most popular services. We also offer custom work and repairs on a case-by-case basis.

Tune-Up

$99

A comprehensive service to keep your eBike in top condition.

Brake and gear adjustments for a smooth ride
Bearing system checks (headset, bottom bracket, wheel hubs)
Fastener inspection and tightening
Basic wheel truing if needed
Safety check of all components
Cleaning and inspection of electrical connections

Drivetrain Clean-up

$99

Keep your eBike running smoothly with a thorough drivetrain clean.

Deep cleaning of the chain, chainrings, cassette, and derailleurs
Removal of dirt, grime, and old lubricant
Application of fresh lubricant for optimal performance

Diagnostic Check

Starting at $49

Comprehensive diagnostic check of battery and drive system functionality.

Battery system analysis
Drive system inspection
Troubleshooting support
Proactive maintenance planning

À La Carte Service Charges

Basic Adjustments

Brake adjustments

$25-$45

Gear/derailleur adjustments

$25-$45

Wheel truing

$35-$55

Tire installation

$15-$25

Tube replacement

$20-$30

Chain replacement

$45-$65

Component Services

Battery diagnostics

$49

Motor diagnostics

$59-$99

Display/controller setup

$35-$65

Cable and housing replacement

$25-$75

Brake pad replacement

$35-$55

Brake cable replacement

$25-$45

Specialized Services

Firmware updates

$45-$75

Suspension service

$75-$150

Bearing replacement

$45-$95

(per bearing set)

Hourly Labor Rate

$99

For all other repairs and services not listed above, our hourly labor rate is $99. We will always provide an estimate before beginning any work.

Ready to Ride?

Need a repair or adjustment? Just text, chat, or call us, and we’ll take care of it. We work to schedule your service as quickly as possible so you can get back on the road

Call Us

Speak directly with our team

(336) 890-6677

Send Us Email

Send us your questions

info@piedmontebikes.com

Visit Us

Stop by our shop

6275 Shallowford Rd. Suite 120. Lewisville, NC 27023
Schedule Your Service Today

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